Mb99 respects every player's privacy and is committed to protecting your personal data. This document transparently explains how we collect, use, and safeguard your information in accordance with Malaysia's Personal Data Protection Act 2010.
Six core data protection principles we uphold to ensure your privacy is always safeguarded on the mb99 platform.
All your personal and financial information is protected using 256-bit SSL encryption technology — the same security standard used by leading banking institutions in Malaysia.
Your data is stored on servers protected by multi-layered firewalls and round-the-clock intrusion detection systems to prevent any unauthorised access.
Only authorised mb99 staff may access player personal data, and solely for legitimate and necessary purposes. All access is logged and monitored on a regular basis.
Mb99 never sells, rents, or trades your personal data to any third party for marketing purposes. Your data belongs to you — it is not our business commodity.
All mb99 data management practices comply with the Malaysia Personal Data Protection Act 2010 (PDPA). We continuously update our policies in line with the latest legislative amendments.
You have the full right to access, correct, or request the deletion of your personal data at any time. Our team will process your request within 14 working days.
This Privacy Policy explains how mb99 ("we", "our platform") collects, uses, stores, and protects your personal data when you use the website, mobile app, and all services offered by mb99.
As a trusted platform used by hundreds of thousands of Malaysian players, we understand how important privacy is to every individual. Your trust is our most valuable asset, and we will never take this responsibility lightly.
By registering and using the mb99 platform, you agree to the data collection and usage practices described in this document. If you do not agree with any part of this policy, please contact our team before continuing to use the platform.
Mb99 only collects data that is strictly necessary to deliver quality services and ensure platform security. The data we collect falls into several categories:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number | Account communications, customer support |
| Financial Information | Bank account number, e-wallet information | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser | Account security, fraud detection |
| Usage Data | Game history, betting activity | Service improvement, compliance |
| Communication Data | Support chat records, emails | Complaint resolution, quality control |
Personal data you provide to mb99 is used solely for legitimate and necessary purposes. The following are the primary ways we use your data:
We will not use your data for direct marketing purposes without your explicit consent. You may withdraw your marketing consent at any time through your account settings or by contacting our support team.
Mb99 does not sell or rent your personal data to any party. However, in certain limited situations, we may share your information with the following parties:
Mb99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
Types of cookies we use:
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the mb99 platform.
Mb99 implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
Mb99 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable laws and regulations.
When data is no longer needed and there is no legal obligation to retain it, mb99 will delete or anonymise that data using secure and irreversible methods.
Under Malaysia's Personal Data Protection Act 2010 and applicable data protection laws, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at any time.
You may request the correction of inaccurate or incomplete data in your account.
Under certain circumstances, you may request that your personal data be deleted from our systems.
You have the right to object to the processing of your personal data for direct marketing purposes.
You may request your data in a structured, machine-readable format for transfer.
You may request a restriction on the processing of your data under certain circumstances provided by law.
The mb99 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that a child's personal data has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and terminate the associated account. Parents or guardians who believe their child may have registered on our platform are urged to contact our support team immediately.
Mb99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data management practices, current legal requirements, or service improvements.
In the event of a significant amendment, we will:
The latest update date of this Privacy Policy is always displayed at the top of this document. Continued use of the mb99 platform after the effective date of any amendment constitutes your acceptance of the updated policy.
For any inquiries, concerns, or requests regarding this Privacy Policy or the management of your personal data, please contact the mb99 Data Protection Officer:
You may also refer to the mb99 FAQ us for answers to frequently asked questions about privacy and data security. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
Your privacy and security are our top priority. Register an mb99 account today and enjoy a safe, fair, and exciting gaming experience backed by the highest level of data protection.